This SMS/Text Messaging Privacy Policy explains how Specialized Cleaning Services (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you opt in to receive text messages from us.

1. Information We Collect

When you sign up to receive text messages, we may collect:

Your mobile phone number

Your name (if voluntarily provided)

Any information you send to us via SMS

We do not request or require sensitive personal information.

2. How We Use Your Information

We use your phone number and any information you provide for purposes including:

Sending appointment reminders, updates, alerts, or customer-service messages

Sending promotional messages (only if you have expressly opted in)

Responding to your questions or requests

We do not sell or share your information with third parties for their own marketing.

3. SMS Consent & Opt-Out

By providing your mobile number, you agree to receive text messages from Specialized Cleaning Services at that number.

Message frequency may vary.

You may opt out at any time by replying STOP.

For help, reply HELP or contact us at:

📧 bayareaspecialized@gmail.com

📞 510-900-5289

Standard message and data rates may apply.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

However, no data transmission over wireless networks can be guaranteed to be 100% secure.

5. Third-Party Service Providers

Text message delivery may be handled by third-party providers (such as Grasshopper). These providers are not permitted to use your information for their own marketing.

6. Children’s Privacy

Our SMS program is not intended for individuals under 13. We do not knowingly collect information from children.

7. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted or made available upon request.

8. Contact Us

For questions related to this policy or your SMS data, please contact:

Specialized Cleaning Services

📧 bayareaspecialized@gmail.com

📞 510-900-5289